At Zultr LLC, we strive to provide our clients with the highest quality services and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. This Refund Policy outlines the conditions under which refunds may be issued for services provided by Zultr LLC.

1. Eligibility for Refunds

Refunds are available under the following conditions:

a. Service Not Rendered: If a service that you have paid for has not been delivered or initiated, you may be eligible for a full refund.

b. Service Cancellation: If you cancel a service before it has been delivered or initiated, you may be eligible for a partial or full refund, depending on the nature of the service and the timing of the cancellation.

c. Dissatisfaction with Service: If you are not satisfied with the service provided, you may request a refund. We will review the request on a case-by-case basis and determine eligibility based on the specific circumstances.

2. Non-Refundable Services

The following services are generally non-refundable:

a. Completed Services: Once a service has been fully rendered or completed, refunds will not be issued.

b. Custom Development Work: Due to the nature of custom web development and design projects, refunds for these services will only be considered under exceptional circumstances.

3. Requesting a Refund

To request a refund, please follow these steps:

a. Contact Us: Send an email to [your email address] or call [your phone number] within 30 days of the service delivery date to initiate a refund request. Please include your order details and a brief explanation of the reason for the refund request.

b. Review Process: Upon receiving your request, we will review it and notify you of the status of your refund. We may request additional information to process your request.

c. Refund Approval: If your refund is approved, we will initiate a refund to your original method of payment within [number] business days.

4. Partial Refunds

In certain circumstances, partial refunds may be issued. This includes but is not limited to:

• Services that have been partially completed at the time of cancellation
• Custom projects where work has already been initiated but not completed

5. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes to the policy will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any changes.